West Office: 865-966-2020
South Office: 865-577-4492

Patient Center

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with our doctors as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

Patient Forms

Please download and/or fill out each of the following forms.

Patient History Questionnaire

Contact Lens Policy

Notice of Privacy Practices

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that The Eye Group may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

West Office

  • Monday
  • 8:30am - 5:30pm
  • Tuesday
  • 8:30am - 6:00pm
  • Wednesday
  • 8:30am - 6:00pm
  • Thursday
  • 8:30am - 5:30pm
  • Friday
  • 8:30am - 5:00pm
  • Saturday
  • 8:30am - 1:00pm
  • Sunday
  • Closed

 
Find Us On Google
 
865-966-2020
865-966-7332

  • 11124 Kingston Pike, Ste. 127
  • Knoxville, TN
  • 37934

South Office

  • Monday
  • 8:30am - 5:30pm
  • Tuesday
  • 8:30am - 6:00pm
  • Wednesday
  • 8:30am - 6:00pm
  • Thursday
  • 8:30am - 5:30pm
  • Friday
  • 8:30am - 5:00pm
  • Saturday
  • 8:30am - 12:30pm*
  • Sunday
  • Closed
* Hours vary, please call for details.

Find Us On Google
 
865-577-4492
865-579-5862

  • 7220 Chapman Hwy
  • Knoxville, TN
  • 37920

What Our Patients Are Saying

Very professional! Love the great customer services, selection of frames, and the overall satisfaction of The Eye Group!
Danica P.

Payment Options

The Eye Group believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash, check, and major debit and credit cards including MasterCard and Visa, as well as Care Credit.

Don’t forget to use your:

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Care Credit

The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.

Insurance

Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before your visit at no charge.

Aetna*
Alternative Benefit Plans
Always Care Benefits
Block Vision %
Blue Care
BCBS
Choice Plus
Cigna*

Coast to Coast %
CoverTN
CoverKids
Eye Group %
Eye Med
Great West*
Humana

March Vision
Medicare
OptiCare
PHP TennCare
Private Health Systems*
Protective Vision %
Simple Benefits

Spectera
Superior Vision
TN Care Select
TriCare
United Health Care*
Windsor
VCI (Vision Care, Inc.)

VBA (Vision Benefits of America)
VCP (Vision Care Plan)
Vision One %
VSP (Vision Service Plan)

Aetna*
Alternative Benefit Plans
Always Care Benefits
Block Vision %
Blue Care
BCBS
Choice Plus
Cigna*
Coast to Coast %
CoverTN
CoverKids
Eye Group %
Eye Med
Great West*
Humana
March Vision
Medicare

OptiCare
PHP TennCare
Private Health Systems*
Protective Vision %
Simple Benefits
Spectera
Superior Vision
TN Care Select
TriCare
United Health Care*
Windsor
VCI (Vision Care, Inc.)
VBA (Vision Benefits of America)
VCP (Vision Care Plan)
Vision One %
VSP (Vision Service Plan)

Aetna*
Alternative Benefit Plans
Always Care Benefits
Block Vision %
Blue Care
BCBS
Choice Plus
Cigna*
Coast to Coast %
CoverTN
CoverKids
Eye Group %
Eye Med
Great West*
Humana
March Vision
Medicare
OptiCare
PHP TennCare
Private Health Systems*
Protective Vision %
Simple Benefits
Spectera
Superior Vision
TN Care Select
TriCare
United Health Care*
Windsor
VCI (Vision Care, Inc.)
VBA (Vision Benefits of America)
VCP (Vision Care Plan)
Vision One %
VSP (Vision Service Plan)

Don’t see your carrier on the list? Please ask!

* Denotes that we are do NOT participate in every plan with this company. Coverage must be verified on an individualized basis

% denotes Discount Plan

Call either of our Knoxville, TN locations to find a time that is convenient for you to see us.